Company cares about their clients! Wish they cared about their staff... - Operations Assistant BlueSprig Employee Review

1.0
6 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Company cares about their clients and progress - Really tries to do the best by the kids and their families - Great individuals work here (but should leave because they deserve better)

Cons

- Pay - PTO, or lack thereof - No work/life balance, centers are open 8-6pm and expect you to be available from 7-6:30pm - I worked 50+ hours a week average, yet was penalized for all the needed overtime - Staff are always having their hours cut unexpectedly. We had a power outage and many staff were not compensated for showing to work or lost 8 hours of pay. If clients cancelled or failed to show, good luck. - Understaffed, no one to cover for employees out sick or vacations. - As an operations assistant I was: cleaning (vomit, urine, after children AND adults), repairing (if I put in a repair request would get reprimanded so I personally fixed toilets, sinks, doors, printers, computers, lighting etc.), scheduling (staff, tours, interviews), contacting families, doing intake, recruiting, stocking, ordering inventory, planning events, training. I was paid $17/hour for doing what could be 4 separate positions.

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BlueSprig Response
4y
Thank you for your review and your time with BlueSprig. We strive to support our teams as much as possible to help create a compassionate and welcoming environment for the clients. We offer our employees flexible hours, so we are sorry to hear about your experience with work-life balance. We care immensely about our employees and we aim to provide a supportive environment to help team members. We will continue to follow up and follow through on all feedback and thank you for your time!

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

amazing job ever recommed 10/10

Cons

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1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ethics committee, training team supportive, amazing RBTs

Cons

Leadership ACD/CD unethical, lack of transparency, poor communication, lack of knowledge regarding OSHA/company policies/Title 17&22, RBTs expressed concerns not being met by leadership and feelings of discrimination. Pay was not competitive and center was using old school ABA methods and restraints/control methods to support challenging behaviors. Parents were not informed when restraints were used on child.

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