Casper 2.0 - Analytics and Growth Block Renovation Employee Review

- lack of a real business: Block spends enormous resources on sales and marketing to prop up an ultimately weak and non-distinct product (hence Casper 2.0) - massive marketing spend and sales effort ruins Block's unit economics and masks critical issues with underlying renovation service, client success, and costs / efficiency of the business - very frustrating to work for an unsustainable business model that repeatedly overpromises and underdelivers to clients (most claims in the sales and marketing process are grossly exaggerated) - long story short: large funding round and "growth at all costs" mantra distracts Block from building a strong product, efficient workflows, and focusing on repeatable client success and instead drives the company to devote the vast majority of its resources to hollow sales and marketing strategies - hight turnover at junior levels