Pros
There are some genuinely hardworking and skilled people on the eCommerce sales team who care about their work and each other. The peer-level collaboration is the best part of the job, and most team members do everything they can to deliver results despite constant change.
Cons
Ownership operates in a reactive, inconsistent way that makes sustained progress nearly impossible. Direction changes frequently, priorities reset without explanation, and standards are applied unevenly. Teams are asked to execute against shifting targets with little context or stability.
Abrupt terminations are common and poorly communicated, which creates anxiety and discourages ownership or long-term thinking. Decision-making favors short-term reactions over disciplined planning, and internal politics often override sound judgment. Transparency is limited, feedback loops are weak, and managers default to control rather than building trust and clarity.
The result is unnecessary turnover, low morale, and a constant sense of uncertainty that undermines otherwise capable teams.