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      Blackbaud

      Engaged employer

      Blackbaud reviews

      Not recommended - Technical Support Engineer Blackbaud Employee Review

      2.0
      3 Sept 2024
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      There were never any problems with the salary payment. Quite a good insurance provider. They don't skimp on appointments or sick leave.

      Cons

      Micromanagement Poor communication with employees Training is very brief and simply not enough They don’t care about mental health issues Will silent fire you Condescending treatment from people in the US towards Latino people Complaints and feedback are useless No opportunity for growth unless you are part of the inner circle

      avatar
      Blackbaud Response
      1y
      Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!

      Explore other reviews about Blackbaud

      5.0
      9 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      5mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      3.0
      30 Jun 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote First company with a dedication to mission and values across the non-profit sector.

      Cons

      Tough to advance with such longevity among senior leaders.

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