Throw you out to the shark on first day - Enterprise Solution Specialist I Blackbaud Employee Review

1.0
10 Sept 2013
Recommend
CEO approval
Business outlook

Pros

The benefits seemed like they were decent and the location was great (The Domain)

Cons

The first half of my first day went great, but then after that all went to hell. My "training buddy" advised me to go setup my computer, and that was fine. Then I found out that I was getting every technical problem you can have on a computer and I knew it was not on my end. I found out later that it was just the company and their IT department really needs to get there things together. Then I got overwhelmed because I was pretty much sitting there for hours twiddling my thumbs with no one coming over to help or train me. Eventually my trainer came over and asked if I needed help, and when I told him I was a little de-motivated because I did not know what I was supposed to be doing, he just shrugged my response off and went back to his desk. Then I went to the manager and said I do not know what I'm doing here, no one is helping me out and I feel overwhelmed. She said she would get on it, and the next thing I know I'm twiddling my thumbs for hours again. Eventually I just decided to let the time run out and that I was just having a bad day. The next day I told myself it would be a new day, but same thing happened. No one was willing to help me out so I just got up and left.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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