Blackbaud is a great starter job, but you will struggle in upper management - Anonymous employee Blackbaud Employee Review

3.0
26 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great clients and mission statement - You have access to work some of the largest non profit organizations as well as the small ones that make major differences in the world. Product has an impact on the greater good - The product had a direct impact on natural disasters fund raising Charleston Office is a very fun environment. It is a very social environment. It is one part work one part social scene. A lot of people end up getting married who meet there Workers are smart and dynamic. Ability to grow and use your talents at the company

Cons

The company has Napoleonic syndrome. They think like a big company, spend like a small company and expect to much out of people without little return The fun environment can be cultish and hard to work with certain groups if they do not like you. Refuse to spend money. You will be lead to believe you have a budget to execute a program, but to find the budget will be pulled last minute. Refuse to invest into their product Do not invest in entry level employees. Raises are very sparse, 3% - 5% annually. They spam their clients way to much Group incentives are unfair, some groups get paid better when they make less for the company. CFO was quoted saying he will not pay people higher salaries bc it is the only company in Charleston. Refuse to fire crappy employees and force middle managers to deal with employees that are unmotivated in a down economy Accounting department is AWFUL and has a terrible implementation of SAP causing major billing issues Vacations are interrupted with work issues, managers do not respect time off

Explore other reviews about Blackbaud

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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