Love the clientele, love the role - hard to love the company - Project Manager & Implementation Consultant Blackbaud Employee Review

2.0
13 May 2016
Recommend
CEO approval
Business outlook

Pros

Enabling non-profit success. Amazing, dedicated peer colleagues in the lower ranks. Applications capable of solving NFP pain points/business process needs. Good benefits. Decent pay. Flexible work situations.

Cons

Muddled product road map (exacerbated by steady stream of acquisitions over last 10 years) make for tough going (for sales, for marketing, for implementation teams, for support, and especially for the market and current customers). True product stew. Near-zero professional development investment in staff - bring it with you when on-board or plan on obtaining on your own. Low/no succession planning or career path viability - once you're plugged into a role, plan on staying there: aka "gotta move out to move up". Low visibility/accessibility/accountability for mid+ management: expect a blackbox (pun intended) from management and take your orders when they come tumbling out. The antithesis of "employee managed".

Explore other reviews about Blackbaud

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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