Toxic Leadership Has Destroyed What Was Once a Great Sales Culture - Sales Bitwarden Employee Review

1.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

-Talented and hardworking colleagues who genuinely care about one another. -Decent compensation structure (though now under review and not in a good way, changes every year with increased quotas and lowered commission rates on the Enterprise side) -Opportunities to grow—if you can survive the toxic environment, which can be extremely difficult from an Enterprise AE perspective

Cons

-The current CRO has single-handedly dismantled the once-strong sales culture. What used to be a collaborative, motivated team has devolved into a high-stress, fear-driven environment, especially on the Enterprise team. -Leadership style is rooted in ego, not empathy. Feedback is ignored by leadership, and mistakes made by leadership are never acknowledged, even with hard evidence. -Public berating of team members is normalized, leading to plummeting morale and increased turnover. -Little to no support for the sales team, just completely unrealistic expectations and blame, all the while lead flow has decreased almost 50% YoY on the Enterprise side. -Open communication is discouraged, and honest conversations are met with hostility or gaslighting. -There is no accountability at the top (mainly CRO), but full accountability is demanded from everyone else on the sales team.

Explore other reviews about Bitwarden

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities to take initiative and learn. Senior engineers are willing to mentor and are invested in the product. Overall a great culture of innovation and dedication to open source.

Cons

If remote work isn't your thing you likely won't be happy here.

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- The company culture and people are great! Everyone I've met here has been welcoming, intelligent, and committed to the company vision - The pay and benefits are both very good, especially for a company of this size - The company fully embraces the benefits of remote work and empowers its employees to do the same

Cons

While growing quickly the company is still small. If you're not a bit of a self-starter you may experience some struggle, but the abundant documentation and helpful coworkers will mitigate most of it.

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