15 Jan 2024
Birdeye Response
2yThank you for sharing your feedback about your experience with Birdeye. We take your concerns seriously and are committed to addressing them.
We are always looking to improve the quality of the software and customer experience which is why we have been rated as the global market leader for this over the last 5 years.
In regards to your comments about the management as well as the staff turnover, we apologise for any negative experience that you received and we are dedicated to creating a supportive and professional environment to allow staff members the opportunity to grow within their careers where they feel supported and valued.
Thank you for taking the time to share your feedback, we are committed to learning from this experience and making changes to ensure that it is a positive working environment for all employees.