Great team - Rare Disease Account Manager Biogen Employee Review

4.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

I love how Biogen (genuinely or ingenuously) makes sure you have enough time to be there for family as needed. They have a system that works very well for taking PTO. They also have great benefits and offer lots of opportunity to grow

Cons

Lots of lay offs in recent years. Questioning the sustainability. Also, the way they reward their employees has changed ALOT! Anyone who has been there for 5 years or more (even pre-COVID) can see the change in how patient services went from an esteemed department to basically a call center.

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Biogen Response
1y
As a former employee, thanks for taking the time to provide your feedback. We are glad to hear that you appreciated our efforts to support work-life balance and the comprehensive benefits and growth opportunities we offer. We're sorry to hear you experienced some challenges while on our Patient Services team. The sustainability of our practices is a critical area of focus for us and we are committed to continually evaluating and improving our strategies to ensure long-term stability. Even though you've already moved on to your next endeavor, any additional feedback you can provide is always helpful, please don't hesitate to reach out to talentfeedback@biogen.com. Thanks for your time at Biogen and best of luck.

Explore other reviews about Biogen

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Corporate culture is excellent. The company has clear goals and vision. You will feel supported here in your career development.

Cons

None. Neurodegenerative diseases are not easy though, so the company goes through ups and downs.

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Biogen Response
2mo
Thank you for sharing such thoughtful feedback. We’re pleased to hear that you’ve experienced our culture as supportive and that our goals, vision, and focus on career development have resonated with you. Advancing work in rare diseases is complex and challenging, and we appreciate your acknowledgment of the resilience and commitment it requires as we navigate both progress and uncertainty. We’re grateful for employees who are motivated by our mission and who contribute to a culture of support, collaboration, and purpose.
5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

The benefits package is strong and competitive, which adds a lot of overall value. There are many internal departments and career paths, making it relatively easy to explore new roles and grow within the company. On-site cafeteria is a convenient and appreciated perk. Many colleagues are highly experienced and have been with the company and industry for years, making them great resources for learning and mentorship.

Cons

Promotion policies can be limiting—there seems to be an informal rule that prevents employees from being promoted more than once in a year, even for high performers. Salary could be more competitive compared to market rates. Equipment and internal systems feel outdated and could benefit from modernization to improve efficiency.

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Biogen Response
2w
Thank you for taking the time to share such detailed and constructive feedback. We’re glad to hear you value our competitive benefits, diverse career paths, and the opportunity to learn from experienced colleagues, as well as perks like our on-site amenities. We also sincerely appreciate your candid input on promotion timelines, and compensation. We recognize how important it is to reward high performance, remain competitive in the market, and provide efficient tools that enable our teams to do their best work. These are areas we continue to evaluate and improve through ongoing reviews of our talent processes, compensation programs, and technology investments. Your insights and suggestions are incredibly valuable as we evolve, and we encourage you to continue sharing feedback to help us strengthen the employee experience and support long-term growth and success. Any additional feedback you can provide related to your experience is always helpful. You can do so confidentially by emailing talentfeedback@biogen.com. - Maria, HR
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