Coworkers are great, CEO and leadership is a nightmare - Anonymous BiggerPockets Employee Review

I’m Scott, the CEO. Thank you for your message and feedback. First, I want to say that I agree, that we have an amazing, hardworking, and fun team here at BP! Second, I’m sorry that you found me hard to communicate with. You are right. My language is numbers, strategy, execution, process, and results. I also love our team, and enjoy hanging out with folks here, especially our Senior Leadership Team! I think we have a lot of fun here, but also bring a hyper-focus on results. One thing that I think you highlight here is the fact that employees who oversee large budgets (even if they aren’t senior management) will be given “exposure” to me. It’s important for folks to know that if you oversee a meaningful budget, or are responsible for executing a key part of our strategy, we will be reviewing your results, plans, leadership style, and outputs. This of course is not every employee, but perhaps half of our staff will showcase their projects to me on a quarterly basis, or more frequently. We are a metrics-driven, results-oriented organization. Our mission at BP is to empower individuals to achieve their financial dreams through real estate investment, and we work tirelessly every day to help them achieve those dreams. Accountability from every team member and maximization of every dollar spent is essential to that work, and it starts with me, which is why I’m responding to you directly. I’m sorry to hear this was your experience with us, and your feedback is very useful in my growth as a leader and the growth of BP. I will continue to work on setting expectations about the culture here at BP upfront and demonstrating to each team member that they are valued. Thank you again for your perspective and for taking the time to share it. - Scott Trench, President and CEO