Supportive leadership and collaborative environment for growth - Senior Client Success Manager Beyond Finance Employee Review

I have worked at Beyond Finance for over 6 1/2 years and I have enjoyed every minute of it. I like the fact how invested they are in the employees especially their agents. They are always offering ongoing trainings to ensure we are providing top tier service to our clients. Recently the management team just had an onsite to help better their follow through skills and it was amazing. I learned a lot to help me improve as a manager. I can still remember that call I received from HR in July 8.2019 that I was hired I was overwhelmed with joy. I plan on retiring from Beyond. Great company

No cons at this time

Despite having minimal education and experience, this position at Beyond Finance has allowed me to work a remote job with considerable pay and benefits. The work itself is super chill and management is nice enough. If you’re looking for a temporary remote job and don’t need to be here long, this might be for you. You really have to take the good with the bad here haha.

No job security. My class started with 40 and we are down to 4 now a year in. The metrics make sense at first glance until you realize a lot of it comes down to luck. Since I’ve been there, multiple changes have been made which directly and obviously make hitting goals more difficult, but the goals remain unadjusted. Each month, management allows a curve to assist with this, but the curve is random and contributes to the feeling being at the mercy of luck. If a curve is needed every single month, why not just openly adjust goals to be more reasonable? I feel as though I am “succeeding” in spite of management, not because of any support. Additionally, the service this company offers is a scam. It’s a little uncomfortable when everyone is talking about how prideful they are of the work they do for this company when you know deep down you are ruining peoples lives financially.