GREAT benefits, but are they worth it? - Anonymous employee BetterUp Employee Review

2.0
24 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing team members, great manager. Other cross-functional partners that work with my organization are also fantastic. The best part about BetterUp are the people that work here. Everyone is super smart, empathetic, gritty, and ready to work hard. The benefits are great : fully remote, unlimited PTO, fully paid medical benefits, two company wide weeks off per year (July 4 and Christmas week, in addition to whatever PTO you take), and home office setup reimbursements / lifestyle funding.

Cons

I had really high hopes when I started working here because of the culture that was emphasized during my interview process. First, the interview process needs to be streamlined. It took two months to interview and get hired. Second, don't tell people during the recruiting process that you have merit increases, cost of living increases, and give fair market value in pay. That's a bold faced lie. There have not been merit increases in over a year according to people that have worked here longer than I. It's simply just a lie to get people in the door that way. Why trick people into coming here? There are senior leaders on ELT that make hundreds of thousands of dollars who cannot even manage their time properly to make it to meetings. There are senior leaders on ELT who talk down to people in their organizations and threaten PIPs or firing if they are challenged in any way. BU is very toxic in the way they shove their high impact values down your throat, but don't practice them on their own. Be careful who you express your discomfort to or you might be on the chopping block for the next round of layoffs. Our team was cut SIGNIFICANTLY in the August layoffs and those left were forced to take on double the work for no additional compensation. This shows me that there is a lack of understanding around how hard people are working and how burnt out people already are. It shows me that senior leadership does not care about their employees. Nothing stays the same and everything is always changing which basically creates more work. It's the exact opposite of the high impact value of 'do less, deliver more'. If I didn't love the flexibility of working remotely, I would leave this company immediately.

Explore other reviews about BetterUp

5.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

2
5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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