Every "good" Review was Likely Coerced by Management - Account Manager BetterUp Employee Review

1.0
17 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Co-workers on the front lines. I made friends and network pals for life in my time there. We bonded over the fear-driven and incompetent management. Lots of laughs at their expense. That's something I guess. That's it. That's the pro.

Cons

TL;DR - Don't go work for this lousy organization. I know this sounds like sour grapes but I can't tell you how much my life has improved after exiting. Read the reviews and every obviously drummed-up "good" one lists the cons as "this is a fast paced start up, if you didn't come to work hard, this isn't the place for you." <-- comical. I've worked in massively successful startups and have the receipts to prove that this isn't how life works. They treat you very poorly at BetterUp. CEO Alexi is in over his head and won't admit it. Good startup executives know when it's time to hand over the keys to competent and experienced C-level people to take a start-up to the next level. He and his co-founder COO Eddie must be driven solely by ego. I was told in no uncertain terms by upper management in confidence that the hope was that Alexi would step to a CXO role or SVP role out of harm's way and put very specific people in charge who were/are capable and ready. But nah. They just blame economic downturn and "people who don't work hard" for their woes. They did well during the pandemic. Great, lots of companies did. The leadership they have surrounded themselves with is a bunch of yes-men/women. You don't fall in line with this failed direction, you're gone. The saddest thing is that the mission of this company is to bring more resilient, empathetic leadership skills to their customers, creating psych safety for their people and bringing better living (personal and professional) to all employees...of their customers! None of that is practiced in-house. The weasels that they create who turn on their co-workers in pursuit of this "mission" usually find themselves turned on at some point too.

Explore other reviews about BetterUp

5.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

2
5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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