Take at everything at face value. - Sales Manager, Geek Squad Manager, Supervisor Best Buy Employee Review

2.0
20 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Retail, so the job is ridiculously easy. The benefits package is generally good.

Cons

Best Buy to remain viable in a digitized world. The result is confusing messaging from the top and constant moving goal posts. The vast majority of salaried management is focused on proving their individual relevance as opposed to making actual change. Most initiatives are only lip service, at best. Opportunities for advancement are extremely few and far between, but the expectation is that you perform the work of the role you want before it's offered to you (if it's ever offered to you). Geo pay scales exist, but are in dire need of reassessment - particularly at the line level. It is not uncommon for seasoned veterans to be capped in pay while new hires are brought on at or near cap.

Explore other reviews about Best Buy

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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