Customer Obsessed - Sales Associate Best Buy Employee Review

3.0
27 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Great work environment Friendly coworkers Great pay Wonderful Work/Life Balance - The managers here have an understanding that you have a life outside of work. As long as you communicate with them, they'll try to adjust your schedule accordingly.

Cons

If you don't meet certain goals, you won't get suitable hours.Sales are Best Buy's main concern. Not employees. If you can't meet goals, they'll just cut your hours and basically replace you. As much as Best Buy denies it, you have to up-sell. Best Buy just rephrases it as helping and enriching the customers lives. You have to tack on so much to every sale otherwise you're going to get a very annoying conversation from the manager on why you didn't add useless item to your sale. None of this is to say that everyone's experience will be the same. I'm not a salesman and I learned that while working here. If you can sell well and you can turn a $50 sale into a $300+ sale without the concern or guilt of upselling then you will be fine. Sales is a focus that the company has and you should have or you won't last long there.

Explore other reviews about Best Buy

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All