Client care - Client Care Services/Escalations Best Buy Employee Review

4.0
27 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Very good work environment management is awesome always a helping hand and pay is good

Cons

Work shifts, very irate clients case loads are overwhelming and bug gap in communication within other departments

Explore other reviews about Best Buy

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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