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Benchmark Education

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I read the negative reviews here and still took the job - Technician Benchmark Education Employee Review

2.0
27 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Fast paced environment and higher sense of responsibility, for those who need to always be busy like me. This allowed me to propel into my career and be a better employee. I had the utmost respect and appreciation for the people on my team, creating strong friendships and still communicate with them to this day. Free food every month, the occasional team bonding 'after school' events that are fun and have a nice sense of community. There's a talent show and a halloween party, which are both unique and cool experiences. Holiday party is really nice, they really go all out, and they showcase the success of their members who have been dedicated to the team. Free beer on Thursday evenings, but you they close it up quick. Free parking and travel stipends. Health package is pretty decent. The outlook of the company is pretty positive and I see them doing well for years to come.

Cons

My experience was in the New York office, there are people who work in the sales field and some on the West Cost, so some of the reviews vary based of the location. The negative reviews about one of the owners is very much true and actually fascinating to observe in person. My interview was right next to the owners office where I witnessed the truth behind the negative comments on Glassdoor. I took the job because I needed it and had to further my career. I've dealt with many toxic people in the past and happily never had to deal with the one particular owner. My direct first encounter with this person, she made a terrible comment about me getting fired for not having a name-tag (I was there for 2 hours into my new employment and mine was in the process of being printed). At least once a month, our meetings were 'hijacked' with yelling about topics that were semi-unrelated to our department, creating a log jam for the day. My managers had to deal with this person, I would walk by and hear them getting yelled at and belittled. This toxicity would leak from the top-down and sometimes create a really awful work environment for the rest of the day. This person is passionate and really care about the products, but the message gets diluted with the belittlement of employees. There is an issue with the coats that is so petty. The 'office managers' will come around and interrupt your work (for example: lift your headphones from your head when you are 'in the zone', being productive) to demand that you put your coats in the 'cubby' instead of the back of your chair, like a preschooler. The thing is, the office is filled to the brim with people and there is absolutely no room. What happens if there is an emergency during snow storm and no one can get their coat? Smells like a lawsuit.... I've heard the comment 'you deserve better', more than once in the office, particularly one very sweet lady who was always belittled for trying her best with one of the owners.

Explore other reviews about Benchmark Education

5.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I became incensed when I came across the reviews on Glassdoor and wanted to contribute my own review. I suppose things have changed here at Benchmark because I have a completely different view of this organization. I work fully remote from home. The culture is collaborative. People are NICE and very professional!! The 401k benefits match at 25% of my contributions (not 3 or 4% like most companies) AND they have a profit sharing bonus. It's a very inclusive and diverse company. Thank you, Benchmark. I'm going to reach out to other employees and see if we can 'up' these numbers with positive reviews!

Cons

I wish I could visit the main headquarters and meet my peers in-person someday.

2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

May be manageable if you are 100% remote.

Cons

If you have to be in the New Rochelle office, it is truly a strange place with bizarre, abusive management. The negative reviews are accurate. You will hear yelling, shouting, cursing, and insults thrown around casually. It’s usually directed at individuals. This comes from the very top CEO - the bad vibes trickle down through middle management and onto workers. Turnover is extremely high, lots of layoffs and outsourcing. Occasional free lunch doesn’t make up for the horrible culture. Systems are convoluted and there’s no real training process or HR, so a lot of times one hand doesn’t know what the other is doing.

3
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