35 hours is not full time - Manager Belk Employee Review

Unfortunately, employees were not valued at the store level. Staff were underpaid and often undertrained, yet expected to meet unrealistic expectations. Stores were not consistently given enough hours to properly staff, recover, or merchandise, which created constant pressure. Management focused heavily on credit card metrics above all else, often at the expense of employee morale and customer experience. This focus contributed to a stressful and unhappy work environment.