Pros
The girls I worked with I left
Cons
Where do I even start.. I was at beauty outlet for 3 years, still even by the end I was still asked my name each time, they don’t have any respect for any employees! Completely agree with all the other reviews on here do NOT work here. Stock is out of date, mouldy, silverfish in the boxes (never even knew what they were before i started here!) I was constantly asked if the stock is fake almost daily by customers on products like CND Shellac as many nail techs would say you shouldn’t be able to sell these, or how have we even got them, also they don’t work like ones they’ve bought elsewhere like not curing properly. Management will constantly watch you on the cameras even after members of staff mentioned how uncomfortable it made them. Managers will speak to you like dirt, are patronising and will talk to you in an aggressive manner. Never been in a company with so much staff turnover, people not turning up for their shifts constantly or just straight up leaving after a few shifts after seeing how badly run the company is. Upper management is now being run by someone who’s never even worked in retail and seriously needs some people skills as she has made everyone who’s left recently hate their job. Black friday for example was one of our best day for sales, she come down to ‘help’ there was no well done or thankyou for our hard work considering we beat other stores by a lot and us being a lot smaller store, she went to nando’s for over 2 hours for dinner at a really busy time and we just got an angry call the next day from the other manager saying why haven’t we beaten the sales from black friday. I always tried to work really hard everytime I was in and it never got recognised I actually got told by her to ‘start stepping up’ which actually was a massive reason I felt so unappreciated here as your hard work will never get recognised and will never be enough for them. Especially after just stepping in as store manager for over a month with no thankyou. Spoke to the owner of the company about some issues I had but as it is a close family run business they will never listen to you everything will just get brushed off. Even if this is a Franchise it is still run by the same family. Pros - The team was once really good before everyone decided to leave, loved all the girls I worked with. I never wanted to leave but I had to as it was too much for me i’m sure they will reply and ignore all of the points above and ask me to reach out to the HR team, however me and the other staff members regularly did this and nothing was ever resolved, whether that was on the phone or email but a good example of this would be when numerous staff members came together, displayed their concerns regarding the store and how we all felt over email. The owner simply rang up and said ‘ that email was too long for me to read’ hence the reviews beauty outlet now have
