The new retail norm - Co-Manager Bath & Body Works Employee Review

2.0
4 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Benefits, nice people and decent wage. You will find fair management and receive gratis when new product arrives. If you like selling then you will fit right in.

Cons

Horrible upper management. Horrible customers in LA area. Inconsistent policy follow. It appears the norm for retail is inconsistency and favoritism. If you are a "yes man" and love nonsense with greedy sales plans then this company is for you. I have figured out the DM position is no longer about assisting and motivating a team through practical help and support but through making you feel disposable by threats. Boring, tedious and unsatisfying if you have a brain and explaining coupons to the majority of ignorant customers is mind boggling. Just understand that retail is not about experience or hard work anymore. It is about kissing butt and being fake to ridiculous DM's. Hopefully, companies will realize the DM position is obsolete or find a way to make it more of a productive position. Why would anyone want to bust their butt for someone that does nothing but send you silly emails after sales reads? Management in at will states, beware. This company( or it's employees) does not have ethics in regards to policies. Customers can be abusive and you will receive no support. Why isn't the customer care line open 24 hours? The retail theft is maddening! Not enough coverage to watch the entire sales floor.

Explore other reviews about Bath & Body Works

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice employees and benefits for products

Cons

Not enough hours and low pay

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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