Not Quite What I Expected From Such a Large Company - Registered Nurse Banner Health Employee Review

1.0
11 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Employee Benefits are pretty decent and there is good opportunity for education. Other than those two items, there is not much else to say about working for banner health.

Cons

If you like being treated with no respect, then Banner is definitely the place to work. The current trend coming down from management is that of customer service and satisfaction. But the philosophy from management has been to devalue its employees and the work that they do. Senior management\Leadership does not have the background in the customer service industry to balance employee appreciation and customer satisfaction. I have read most of the reviews listed on this website and for the most part, they are fairly accurate in all their assessments. In my opinion, one of the biggest indications is the quantity of job openings still available for registered nurses at a time when the economy is bad and jobs are at a premium. In my department, we are experiencing a fair amount of employee turnover. It would appear that, whatever money they are saving by eliminating all the employee benefits and perks that originally made banner a good place to work, they are reinvesting that money into training new employees. They haven't got it in employee retention, especially in the customer service environment, has a significant impact on the level of patient care and satisfaction. An example of management's poor leadership is as follows. In the same week that nursing was told about the reduction in benefits, overtime and 2% annual pay raises, there was an article in the local paper about the opening of Banners new $90 million Cancer Center opening in Chandler. even with a minimal amount of critical thinking, one can deduce that banner had the capability of Not cutting employee benefits, that they were using the economy as a ploy to further their own gains and expand the Banner Empire at the costs of its current workforce. There is definitely a trend that is being handed down from executive management that includes manipulation of its workforce and a total disregard for the employees that are directly responsible for our clients and for customer satisfaction. But the executive management is not likely to be replaced until the time that investors in those individuals with secondary interests in Banner Health begin to see a decline in revenue. I work in multiple departments and the one factor consistent is that there is no loyalty to banner from its employees. If senior management were to open their eyes and actually get in touch with the employee, perhaps they would understand and begin to make a change. I just do not think this will occur in the near future.

Explore other reviews about Banner Health

5.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

My leadership team is wonderful

Cons

Benefits could be better- better 401k match

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Banner Health Response
6mo
We appreciate you taking the time to leave a review. Thank you for being a Banner Health team member.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The health benefits are phenomenal, but they are a closed network, limited to Banner Health providers and chosen community providers. Compensation will always be on the lower end due to being not-for-profit.

Cons

Regarding IT efficiency, they are behind. Processes are archaic and manual due to lack of up to date IT programs. Their systems do not talk to each other, and there are workarounds for everything.

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