Lack of managerial support - Direct Support Professional (DSP) Bancroft Employee Review

3.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

I found fulfillment in serving individuals with developmental disabilities. I found joy in assisting them through day-to-day activities. Seeing the smile on their faces allowed me to find purpose in what I was doing.

Cons

There was a lack of managerial and associate support. Burning out was a common phenomenon for me, especially during the beginning of the pandemic. I found myself doing most or all of the daily tasks. I would receive commendation for my hard work and dedication, but even when my manager noted the problems, nothing was getting done to change the work environment.

Explore other reviews about Bancroft

5.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Team Collaborations Very Positive Environment Good Pay Great room for growth

Cons

There is no cons for this company! Would go back in a heartbeat !!!

1
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I think that the mission for what they do is great. At the time one of the ABA's in the Community and the kids make the mission worth it.

Cons

I'm not going to even complain about the pay or the benefits. Honestly just avoid this place like the plague, If you think about working there..just avoid the school at all cost. The residential is better but the pay and hours suck think 12-8 2-9. The point system is barbaric but the main ones are these: Retaliation against employees who report legitimate ethics violations (corrective actions, classroom reassignments following a good-faith report) HR inaction when employees report harassment by colleagues, even when it involves being approached at their home Chronic understaffing leading to genuine safety risks (911 calls with no backup support) Slow, disorganized exit processes — rescheduled exit interviews with no follow-up date given Protecting certain employees from accountability while punishing others for speaking up Poor communication from management during crises (8 hours before being told there was no Greentree support) Culture that discourages employees from reporting concerns, undermining trust

1
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