Employees are frustrated but fear saying anything - Anonymous employee Bagmasters Employee Review

Thanks for your review! It's very kind of you to share how enjoyable it was working alongside our team members. The culture is only as good as the people you work with each day. And our team is very focused not only on goals and growth but also on cooperating together to improve our services daily. And yes, we are in a very competitive market that makes the job have the right amount of challenge to stay interesting and push individuals to continually learn more about our industry. Part of our strategy is to hire account managers who add value, not just individually but overall to the team. This business requires a lot of product knowledge so we all lean heavily on each other's experiences to improve our service level to customers. Overall, we want every client to feel like they've had a 5-star experience and that includes how management treats their co-workers.