Their leadership team is the worst. When people have personal issues, the leadership team, especially the founder and Executive VP, make those individuals feel worse. They don't care about hiring long term employees on the sales side since they can churn individuals and continue to pay them $52k. I knew employees who had been there 10 years and were making barely $70k.
All long term employees are there because they've only worked at Backroads for their entire career and that's where their friends and entire life is.