A perfect case-study on a terribly run startup - Anonymous employee Backbone (CO) Employee Review

We are certainly sorry that this was your experience and wish you had shared some of these thoughts with us while here. In launching the company, it’s true that Backbone leveraged personal networks for finding talent- as many startups do. Since taking our Series A, we have had the capital and opportunity to broaden our recruiting channels, and our recent hires are experienced execs from external sources with strong technology expertise that complements the current industry-relevant experience our founders bring to the table. These are not ‘friends and family’ hires. We will continue to diversify our recruiting sources as we grow! To some of the other points, thanks for sharing those thoughts. We discussed them among management and believe the root cause is honestly us dropping the ball on clearly communicating how team member responsibilities have shifted as we added execs. Visibility into either a peer or a manager’s workloads have shifted, and - especially in moving to a remote WFH situation over the last 4 months - that has sometimes resulted in a lack of transparency on what team members are working on. That’s something we intend to improve on to address what you’ve noted - providing clarity into each team member and member of managements’ roles and responsibilities so that this doesn’t feel like others aren’t doing work while you are. Thanks for sharing these thoughts with us.