Not As Good As It Used To Be - Anonymous employee BT Group Employee Review

Becoming increasingly difficult to get the simplest of things done (IT support, travel approval etc...). There is a constant threat to outsource work to low cost work centers (India, Hungary etc...). Benefits, bonuses, company cell phone plans, are constantly being reduced or taken away. The workflows on many of the products are extremely convoluted which makes it very difficult to deliver a product when in reality, it should be much more simple than it is.