BMO sucks - Personal Banker BMO US Employee Review

1.0
5 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Benefits are good and so is the pay but that is the only pros. Health insurance is pricey if you want the good plan. Double what I have paid at other large corporations for the same thing. If you are looking for a company to get "experience" work here because this is the most unorganized, unprofessional and worst training program of any corporation I've been through. You learn nothing in the training and everything from your co-workers, so pray that you start at a branch with experienced staff.

Cons

It is chaos here and they use salesforce so it really sucks. Commission pay is capped and is changed every month to every quarter and not in a good way. Numbers get harder and harder to hit especially when products you are selling Back office uses snail mail to communicate. Internal employees don't list their phone numbers and the only way to get a hold of them is via email....they never respond. Some departments don't even have numbers. Trying to get in touch with a special unit or collections takes all day and no one returns calls. Loan processing here takes twice as long as other banks. I had a heloc app take 69 days just to get a decline because of information that was known the first week of the application. In my one year at a medium to large branch the turn over rate was very high. My branch went through 4 branch managers and 5 other staff members in 12 months. Everything here is done on paper and lots of it. I have seen a business waste more than BMO. All systems are separate and require separate logins for all 13 programs, no single signons at all. Internal programs are constantly crashing or locking out during your sign in. There seem to be large barriers between departments, especially retail and back office. Upper management is good depending on the market but employees move around so much you wont have the same upper management for more than 6 months.

Explore other reviews about BMO US

5.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, benefits, culture and environment

Cons

Nothing i can think of so far

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pros: • Great coworkers who foster a supportive team environment. • Strong commitment to community engagement and involvement. • Attractive annual bonuses and competitive quarterly compensation.

Cons

Cons: • High levels of sales pressure, which can be overwhelming at times. • Concerns about management, particularly after the hiring of former Bank of America leadership; implementation of their sales culture. • Recent changes to branch names (now referred to as Financial Banking Centers) suggest a shift towards Bank of America's practices. • Many branch managers are on performance improvement plans and face pressure to meet 100% of their goals weekly, leading to a stressful work environment. • There are reports of unethical sales practices that may require regulatory attention. Overall: BMO offers a positive work atmosphere with great benefits, but the increasing sales pressure and management issues may raise concerns for potential employees.

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