Pros
Technical staff are very friendly and don't promote a backstabbing culture to eachother. Always willing to help and step in for eachother. Work / life balance is good with WFH. Overtime isn't expected and paid respectively when it does happen.
Cons
Poor holiday allowance. No sick pay at all. Either work sick or lose a full day pay until SSP. Care and appreciation towards existing staff dropped massively. Rarely ever deliver on promises such as pay reviews, personal development plans, staff needs etc.. Forced to go down certification root with no support towards it. Expected to be done in your own time but should be grateful an exam voucher is provided. Pay does not reflect progression, inflation or market value after joining the business, likely to be stuck on the same wage for years. Belittled a lot by senior management to try distract from progression elsewhere.