Not as good as hoped - Order Management Executive BASF Employee Review

1.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Experience is definitely a plus from being an order manager as you get to learn end to end on how a product is delivered to customer. We act as a middleman that connect supplier and customer by using SAP and various tools to get the job done. Environment is great and supportive. There is no inner political drama between employees.

Cons

Workload is horrible, as long your order is not delivered to customer, yet anything can go wrong and you will have to clean it up even if the error is not your fault (usually supplier or sales does this). There is no such thing as work life balance for this role even though that is what BASF is famed for. Other BASF entities claim that Order Management APTC are experts but these experts are terribly underpaid and overworked. There is no internal politics because there is no time for it as everyone is too busy handling their workload. Working overtime even during weekends or off days is horrible culture practiced by the order managers. New joiners coming and going is normal as this is the role with the highest turnover rate in the company.

Explore other reviews about BASF

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, good culture, good pay, good benefits

Cons

A lot of bureaucracy, lean staffing

4.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Cons

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

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