Bad company culture and boring office - Junior Mortgage Underwriter Axos Bank Employee Review

2.0
14 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I could not think of anything. It was a pretty bad job.

Cons

The company culture is very corporate. Dress code was strict but has become more lenient. They are pretty strict about jeans for some reason, its not like clients or bank customers come in, no reason it should be this strict. 40 a hours a week too much for this role and for any role there. You will be left with an unbearable amount of free time. I was unable to find enough to do to keep me busy, yet management expects you to work a full 40 hours a week. The Vegas office has less management and they just use it for lower level jobs. Promotions are rare and don't really mean much. Don't worry though, managers in San Diego like to have people monitor you and make sure you sit there all day doing monotonous work. The strict PTO and sick leave are the worst I've experienced from an employer. If you get sick, like with COVID, but you haven't worked the few months it takes to get sick days you will have to use your accrued PTO. You only get 2 weeks of PTO you have to use for things like doctor's appointments. Do not work at Axos if you would like to work from home. It's ironic how a company so focused on being online has a strict policy against WFH. They only give it to the select few for medical reasons. If you are unlucky enough to get a spot next to the customer service reps I hope you have noise cancelling headphones. Coffee machine is only decent and since the coffee shop in the building is gone that leaves you stuck with the machine that always runs out of packets. The breakroom was pretty boring because nobody talks to each other. They leave out snacks that would barely pass for a kindergarten class. Things like crackers and pretzels.

avatar
Axos Bank Response
4y
Sorry to hear this. As you may have seen in our replies elsewhere on this forum, we believe our team is stronger when we work together. It's core to our culture. We hope you've found a better fit.

Explore other reviews about Axos Bank

5.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

avatar
Axos Bank Response
2d
Thank you for the great feedback and we’re glad to hear the goals, technology, and team are making a positive impact on your experience. It’s great to know you’re seeing growth opportunities and value in our compensation and benefits. We appreciate you being part of Axos!
2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

1
avatar
Axos Bank Response
2d
Axos operates in a fast-paced, high-performance environment, and expectations are intentionally aligned with the level of impact our teams are driving. At the same time, sustainable performance matters. Teams are structured with defined priorities, and leaders are expected to actively manage capacity, set clear goals, and maintain regular check ins, especially during periods of increased demand. Experiences can vary across teams, and feedback like this helps highlight where execution may not always meet expectations. Maintaining a productive, engaged workforce requires ongoing attention, and leadership remains focused on balancing performance with a sustainable work environment.
See reviews by: Helpful|Rating|Date|All