Technical support Senior Engineer - Anonymous employee Avaya Employee Review

1.0
16 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Avaya offers a wide range of products, including VoIP phones, Unified Communications (UC), and Contact Center solutions, catering to diverse business needs.

Cons

Some engineers report that Avaya's documentation can be dense or not as comprehensive as desired, leading to difficulties in resolving issues quickly.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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