Publicly Traded - SupportEngineer Avaya Employee Review

2.0
2 Jun 2022
Recommend
CEO approval
Business outlook

Pros

-Stock purchase program, contribution matching -Continued education within the company, if you have time. -Employee Resource Groups (see below as well) -Bonus is ok, if certain conditions are met, but that is completely out of the employees control, -Flexible Work Arrangement, this is a benefit. -There are good people working here, that do believe in more,

Cons

-Executive/Director level turnover, -Executive/Director do not really care about middle level and lower -Managers hands are tied as to how to help employees, help that is provided, can have both employees terminated -Workload is sky high, teams are significantly under staffed -Work/Life balance is awful, they preach Avaya is the people. -Little to no career advancement, even for High Relative Contributor, -No Pay raise, even with great evaluations, (there was a 1%, the only one over the past 5 years.) -Outdated procedures and formats add work, -Uneven pay for the same job. A member hired now, will make significantly more than someone that has been working there for over a decade, in the same role(See pay raises). -The pay is definitely not good, about 60% of current market wages -Layoffs, even in a good market time are always lingering over your head. -Long process to move to a new product, or position -Positions magically disappear on the career page -Employee Resource Groups- unsure as to what benefit they provide or do.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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