Loosing steam and relevancy in the market - Presales Engineer Avaya Employee Review

3.0
6 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Avaya has been good to offer upgrade path to old Nortel customers Still maintains good penetration in the contact center space Remote working is available to all Good pay, if you can achieve your quota Trying very hard to recruit new talent and new partners.

Cons

Below expectation benefits Experienced $$$ employees being pushed out every year for newbees $ Management team has no tech experience and no 3-5 year vision. Middle Management are ineffective at leading troops without vision. Employees are essentially left to them self to make their numbers Marketing initiatives lack funding Avaya Cloud story is 5 years behind Poor Open architechture & Product integration & API

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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