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      Avaya

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      Avaya reviews

      Employees not a priority - Senior Client Services Manager Avaya Employee Review

      2.0
      3 May 2018
      Senior client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The technology is outstanding. Most of the direct supervisors/managers are outstanding. Everyone works very hard.

      Cons

      Salary increases/bonuses (major compensation)/perks stop at the VP level. Upper management spends a lot of time telling employees thank you and how appreciative of how hard everyone is working but that doesn't pay the bills. Everyone thought it would improve after emerging from bankruptcy but nothing has changed.

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      5.0
      9 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      14 May 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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