Be warned that things will get worse before they get better - Manager Avaya Employee Review

2.0
3 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Good pay, Good benefits, Good peers

Cons

The company is in transition. Leadership changes quarterly in an attempt to remake the company into something appealing to a larger acquisition. US and EMEA employees are being jettisoned at an alarming rate to accommodate the leaderships desire to move all functions offshore to "lower cost countries" with little or no consideration being given to their ability to actually deliver a quality service. Be forewarned, the company that pioneered VO technology is trying to force all IT associates to work out of a few core IT locations, regardless of their current effectiveness. Virtual Office is shunned withing the IT organization and some very good people will be released based on outdated beliefs regarding the effectiveness of remote workers.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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