Didn’t Give me the Resources to do my Job and Slow to Pay - Chinese Customer Service Avantive Solutions Employee Review

1.0
15 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good place to get some experience with taking calls.

Cons

Pushed us into calls within a week of minimal training and tons of technical difficulties. Also did not send me the right computer equipment so I couldn’t even power my work computer on. The job was not what I was told it would be either. They only paid me for one week of work despite the fact that I worked two weeks and HR never replied.

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Avantive Solutions Response
3y
We are sorry to hear about your experience and appreciate the feedback. Our goal is to provide a positive and supportive work environment for all associates, including remote employees. If you have any outstanding payroll concerns or additional feedback, please email marketing@avantivesolutions.com so we can help. -Adrienne

Explore other reviews about Avantive Solutions

5.0
28 Aug 2024
Recommend
CEO approval
Business outlook

Pros

They rewarded top producers promoted with in company

Cons

Technical training was weak needs to be more in-depth

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Avantive Solutions Response
1y
Thanks for taking the time to share your feedback! We’re glad you appreciated our recognition and promotion of top performers during your time with us. We strive to ensure that every team member feels confident and well-prepared in their role. We’d love to hear more about what additional training you think would be helpful as we continually work to improve. Please feel free to email us at marketing@avantivesolutions.com. Thank you again for your feedback and 5-star review! -Adrienne
3.0
30 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Work from home, little micromanaging.

Cons

Was laid off shortly after being brought on permanently.

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Avantive Solutions Response
1y
Thank you for sharing your thoughts with us. We’re glad you enjoyed the flexibility of working from home and appreciated the trust we place in our team. Any reductions in our workforce are driven by circumstances beyond our control. We understand how difficult this can be and are always working to create more lasting opportunities. If you have any additional feedback, feel free to reach out to us at marketing@avantivesolutions.com. Thanks again! –Adrienne
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