Pros
There are some really good people engineers and technical outside of management.
Cons
Management and leadership from the top down have created nothing short of a hostile work environment. This group has lost about 40% of it's business over the last 18 months and leadership is constantly on witch hunts to weed out really good people regardless of what you have done for them lately. They are extremely vengeful and dig up 'anything' to turn the team against each other. They cause divide in all elements of the organization and have a very short list of non-qualified persons they promote. Don't believe they have your best interest in mind because they don't. They also deceive oversell service offerings they can deliver on and they refuse to invest in any technology that will reduce burden on engineering, support and service delivery resources while expecting expected staff to take calls 24x7 for items that can wait until Monday (that only have urgency to them). They have a list of favorites and those they dislike and they aggressively and consistently go out of their way to 'talk down' accomplishments of those on their list that are doing great work but are personally disliked. I have NEVER seen such sadistically sick and void leadership within an mature IT organization. IF I were a business I would run far and fast and if I were looking for a job / career within the UCCMS organization of Avanade - I recommend running even faster because it is a JOKE of a Managed Services Organization!!! THE MOST UN-QUALIFIED LEADERS and immature tools I've ever seen in an IT organization.