It used to be fun - Product Owner (PO) Availity Employee Review

2.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Fully remote and you have to work with some of the smartest people you will ever meet.

Cons

Out of touch upper management, will cave the second a customer complains even if it's a self inflicted wound on the customer's side. Still trying to figure out how they keep making the Best Places to work list. The culture has changed significantly and not for the better. Processes are not appropriately documented and there is no standard process. They keep saying they are pushing for standards but if the payer who uses technology from 1990 can't update something because it will impact their legacy systems, it becomes our problem.

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Availity Response
2y
Thank you for taking the time to provide feedback. To your point, our people shape our culture and make Availity a Great Place to Work™-certified company. We agree our associates are some of the smartest, most innovative people. They are also driven to solve some of healthcare's biggest challenges for our clients. Availity's mission to provide a delightful healthcare experience for everyone offers our associates a career with purpose—and they can see the positive impact of their work every day. In the past few years, Availity has evolved into a rapidly growing company committed to continuous improvement, transformation, and improving healthcare. While some changes have been more challenging for associates than others, we have always made sure to keep our finger on the pulse of our culture. Our culture helps us win new business, attract top talent, and remain competitive in our industry. Availity has always excelled at customer service, and we work closely with our clients to solve problems. Sometimes, that means meeting clients where they are in their technology journey. However, as a multi-payer solution, our leadership team focuses on innovation and solving problems at scale whenever possible. There are many opportunities for process improvement as we continue to transform as a company—please be sure to share your ideas with your manager.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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