Pros
Great clients and lovely group of therapists and frontline staff.
Cons
Too much kpi pressure, senior team are separated and not involved with therapists, feels very unsupported which impacts on everyone's wellbeing. Very clique-y and staff get excluded from social plans, if you have a child, forget about non-autismsa social events. Management contribute to team burnout Expectation for staff to transition to COVID changes seamlessly as not to disrupt cash flow, but no care taken to ensure team well-being. Doesn't feel like a strong team environment. Overtime results in interrogation, even if it's for mandatory notifications. Pressure to maintain KPIs and manage scheduling since management always unavailable to discuss. Changes made without discussing with therapists and several new clients booked in within the same week.