Pros
Some genuinely skilled staff committed to their work despite all the changes
Cons
Austrade has been through the trenches thanks to an inept change management team led by people who want airtime for their next promotion as opposed to genuinely improving the agency’s efficiency and culture. This came at the expense of eye watering $$$, the exit of respected employees and morale of staff. The former CEO had a strong vision for Austrade but lacked the accountability to see it through. By leaning heavily on questionable confidants the failed transformation resulted in her departure. There’s been at least 3+ restructures and for an agency that talks up values, no transparency to where staff land on the org chart. HR is a such blackhole staff jump at the chance to ask anonymous questions during Town Hall meetings hoping they’ll get an answer. Such lack of transparency gave rise to rampant brown nosing among staff who hope to network their way to an overseas post, encouraged by the hires of some with little to no offshore experience or language ability over those that do. The losers are ultimately businesses Austrade serve. State govts often question the relevance of the federal agency or largely ignore it.