Understand what you are getting into before applying here. - Customer Service Representative Audible Employee Review

1.0
11 Apr 2023
Recommend
CEO approval
Business outlook

Pros

- New Headquarter Renovation has a gorgeous view ! - Serving the community and giving Newark,NJ a positive reputation. - Some co-workers are friendly. - Free lunch (meal balance) and snacks (no vending machines). - Free Parking - Social Hours (includes alcohol beverages served)

Cons

- Customer Service Group Managers are not nice, and do not give you coaching before written warnings are issued. - Some managers will not help you develop a career plan. - Phone calls can be brutal.

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Audible Response
3y
Thank you for sharing your view. We believe that communication is critical to creating real, positive change. We also want our employees to be surrounded by colleagues that are compassionate and inspirational. I invite you to reach out to your HRBP or manager to discuss your concerns.

Explore other reviews about Audible

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Audible is an Amazon company. I think as a whole, this company attracts people who are kind and fun spirited. Good product.

Cons

Disorganisation. Commute can be hard.

5.0
31 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Audible is an Amazon company. I think as a whole, this company attracts people who are kind and fun spirited. Some who come from other big tech companies may think us as nerdy or quiet but I think it’s the lack of toxic compatibility that you tend to see at those other companies. I purely enjoy working with my colleagues and the work that I do, which I can hardly say about the other big tech companies I worked at. Free lunch and commuter/parking benefit

Cons

5-day RTO. The headquarter is in Newark, NJ. The commute can be hard for some.

1
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Audible Response
4d
Thank you for this thoughtful review. The culture and people here are something we care deeply about protecting as we grow, so it's good to know that's resonating. Your feedback is noted and we'll take it into consideration moving forward.
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