Good company, good product, decent ambition - Customer Success Manager Atlassian Employee Review

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Product Customer lover and market leader: Rovo is awesome - Very tech and product driven - Nice and friendly employees - Remote first

Cons

- Salary slightly under tech market - Not clear roadmap and confusing Go to market for new Product - Sometimes slow to move and lenghty process to manage - Brand not always well known

Explore other reviews about Atlassian

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay for an SDR role and very comfortable benefits great culture and people despite whatever happens in the company

Cons

Not clear career mobility a

3.0
30 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Amazing people, I loved the core values, competitive salary, great benefits

Cons

I want to start by saying I am not bitter or angry. Working for Atlassian was a whirlwind. I was there for 11 months before being laid off via email. In my time there, I went through 2 re-orgs and 3 managers. It just always felt like being on a hamster wheel… in a hurricane. Today I received an email 7 weeks after I was laid off that started with, “ Congrats on your first year at Atlassian—we know that's a huge accomplishment and are beyond thrilled to be celebrating with you!” It was a bummer to receive that, to say the least, but it included a link to leave this Glassdoor review to “ help provide invaluable insight to future candidates and help us to improve your experience as an employee continually.” so here I am. My advice is to do proper change management of your automated emails when you layoff 5% of your workforce so that emails like this aren’t sent to hard working former employees that you eliminated congratulating them on a milestone they never reached. I know this wasn’t intentional, but it hurt.

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