Pros
Pay rate Ability to move up in store-level management Benefits were very affordable Pto (assuming you get to actually use it when you want, rather than just to save payroll). Starts with 4 weeks, 5 years gets you another week. Employee discount People you work with day to day are usually amazing.
Cons
Communication Micromanagement like crazy HR does nothing helpful with employee concerns. Management is conditioned to be constantly anxious of a surprise visit and afraid of getting their head bit off for just doing their best. Expectation and accountability surrounding certain KPIs and credit acquisition DURING A PANDEMIC were insane, and not consistently enforced based on favoritism. The turnover should speak for itself. Good intentions on diversity and inclusion, but little follow through. They committed to not allowing an offer to be extended on a candidate unless a person of color was interviewed. They definitely don't do that. If you work there, you are just a warm body.