2y
Hello. Thank you for your feedback. We appreciate your kind words about our technology, culture, team, benefits, and compensation.
We also hear your concerns about internal politics, support processes, and the relationship between engineering and operations. Since January, we've made significant progress in addressing these challenges. We've implemented new initiatives to foster a more collaborative environment, streamline our support model, and bridge the gap between teams.
We value your feedback and are committed to creating a positive experience for everyone.