Used to be great - Store Director At Home Employee Review

2.0
27 May 2025
Recommend
CEO approval
Business outlook

Pros

Employee discount 25% Good benefits

Cons

The company has changed alot since the CEO left. Lots of new faces at the highest levels. Compensational benefits for managers dont exist anymore. Workload is insane for the amount of labor hours given. Customer service expectations are insane compared to the level of staffing. District managers and up "dont want to hear excuses only see results." Company could be going under due to the current macroeconomic environment but is leaving employees in the dark. Pay is substandard compared to other salaries for similar roles and environments. Work/life balance no longer exists.

Explore other reviews about At Home

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people here are amazing

Cons

Low pay and no advancement

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

There tends to be a decent amount of people that are easy to get along with at any given time. Occasional snacks or pizza is also given to everyone.

Cons

Management is said to be pretty unanimously bad amongst my peers. A couple of our managers chat away back in receiving or in the office a ton, and a lot of the closing staff has been complaining that the morning crew will leave a lot of loose ends for us to deal with. Not sure about the accuracy of those claims, but there are definitely people who don’t want to put in any effort here. Closing shifts also aren’t staffed well enough; if you’re going to only staff one manager, one cashier, and one team member on the floor, then you shouldn’t be surprised if the store looks messy the next day.

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