Too much politicking. Incompetent management - Anonymous employee Asurion Employee Review

1.0
9 Jul 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tuition reimbursement program helped me pay for college.

Cons

I worked for the company for many years. None of the supply chain supervisors have any education beyond high school and most make over $50,000/year. The majority of the managers also have no secondary education. It has become a "fraternity" of sorts where only brown-nosers are promoted. Many of the managers and supervisors have climbed their way up by brown-nosing and politicking, while not having any basic management skills. My last supervisor did not even know how to put a formula into excel. (Are you kidding me?) I applied time and time again for supervisor positions, but was told it is not the company's "culture" to promote people with degrees into those positions. I spent the last 8 years of my life obtaining multiple degrees, yet could not get promoted. Of course there are a few good managers and supervisors, but an overwhelming majority of them are persons of low intelligence. I finally left the company, and am now appreciated for my hard work and dedication by my new employer.

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3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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