Pros
Transportation is provided for night shift
Cons
The HR department often takes time to respond and may prioritize cases based on their interests. Consistent follow-ups are sometimes necessary to get a response. It's important to note that employees are considered replaceable in this organization. Overworking yourself may not necessarily lead to recognition or an improved experience—it could instead result in additional stress. Favouritism appears to be a challenge within the workplace. Employees who maintain close relationships with management often have a smoother experience. Additionally, some staff members may rely on juniors to handle their workload, sometimes without taking responsibility for issues that arise during shifts. While the organization mentions having CCTV for accountability, it is unclear whether it is consistently used to address such concerns. There is also a perceived contradiction in the work environment. When seeking assistance, employees might be questioned about their qualifications, but a lack of questions could also lead to criticism. Roster management has room for improvement. There are instances where clinics are staffed with uneven workloads, with some locations having surplus staff and others left with minimal support. Certain employees may be repeatedly assigned to solo shifts, which raises questions of fairness. Regarding overtime pay, the current policy seems unbalanced. For example, work done between 1 PM and 2 PM may not qualify for overtime pay, while tardiness of a few minutes results in salary deductions. This inconsistency creates dissatisfaction among staff. Lastly, the workplace culture requires careful navigation. Gossip tends to spread quickly, so it's crucial to build trust carefully. Employees are advised to be cautious in their interactions.