Good employer - Customer Service Representative Ashland Employee Review

Great people and environment to work in.

Rotating schedule and on call hours.

Steady paycheck. Decent benefits. Good diversity. Many people are exceptionally skilled at what they do. Some really good middle-level managers.

Has gone downhill since I've started here. This company has good roots, but over the past couple of years it has taken a lot of mental gymnastics to keep up with all of the changes in upper management. There's been high turnover rates in plant operations, mass department layoffs and "consolidations" that leaves many feeling insecure. Most are required to shoulder the work of many roles for no increase in pay. The now skeletonized staffing also appears to affect safety culture in a negative way.