Pros
Free lunch on Friday’s and free massages once a month. Depending on the team you are put in, can be enjoyable. It is definitely a grind/hustle. So probably more suitable for younger/fresh college graduates, trying to hit the ground running. The pod I was in was one of the top groups in the company in Austin. Our manager was great and I learned a lot from him. Just an overall awesome human being. Friendly atmosphere, top brass always called me by my nickname which I thought was pretty cool. Had a few team building events after hours, or had competitions where whichever group won got a team outing on the company. Good way to chat with your team members and managers outside of the nonstop grind that is logistics. To find out who they are. Pretty much everyone at the office is cool and nice.
Cons
Longer hours than your typical job. Some secondary managers really love to micromanage, which is a total buzz kill and ruins the enjoyment of work. But really they mean “you’re doing it wrong and you need to do it my way.” Type of deal. Phone sales is hard and not for everyone, so once you find your groove stick to it. Don’t let your secondary managers bully you into another way. If they handle like my main manager(the one the pod is named after) did when we made calls, saying this is what worked for me and then proceed to show how he handled calls. Great try that and see if it helps. But don’t let the secondary managers be like you’re doing it wrong and NEED to do it my way for results. That’s not a proper way to teach someone or entice them to stay. Towards the end of my time at Arrive I could definitely see things slowly fall apart. (Could’ve been because it was the beginning of COVID) but ultimately that’s what made me jump ship. That and the mental toll I took from the job and constant micromanaging from one of the secondary managers. At that point you weren’t being treated as human and were just another cog in the machine. My advice, don’t let the recruiters over hype the position. Look into the logistics industry and 3pls. The industry is very taxing mentally and emotionally. So just educate yourself to the best of your abilities before buying in. Also it is true, management totally has favorites. It’s super obvious day one and kind of annoying. At least to me it was. Lastly commission structure is completely confusing.
